Overview
This Privacy Policy explains how Alvixa (“Alvixa”, “we”, “us”) collects, uses and protects information when you use our mobile apps and this website (together, the “Services”).
The short version: we collect only what the apps need to work, we never sell your personal or health data, and you can delete your data at any time.
Information we collect
Information you provide
- Profile details you choose to enter, such as name, age range, height, weight and fitness goals.
- Activity you log, such as workouts, sets, timers, habits and notes.
- Messages you send us through support or email.
Information collected automatically
- Device and app data: device model, OS version, app version, language and crash logs, used to fix bugs and keep the apps stable.
- Usage data: aggregated, non-identifying information about which features are used, to help us improve them.
Purchase information
Payments are processed by Apple or Google. We receive confirmation of your subscription status but never see your card details.
Health & fitness data
Some apps can read or write data with Apple Health (HealthKit) or Android Health Connect, such as steps, workouts, active energy or heart rate, but only if you grant permission.
- Health data is used only to provide the features you turn on in the app.
- It is never used for advertising, never sold, and never shared with data brokers.
- Where possible, it is processed and stored on your device.
- You can revoke access at any time in iOS Settings → Health or in Health Connect.
Our use of information received from Health Connect follows the Health Connect Permissions policy, including the Limited Use requirements.
How we use information
- To provide, maintain and personalise the Services.
- To manage subscriptions and restore purchases.
- To respond to support requests.
- To diagnose crashes, fix bugs and improve performance.
- To keep the Services safe and comply with legal obligations.
Legal bases (UK/EEA)
We process data to perform our contract with you, based on our legitimate interests in running and improving the Services, to comply with law, and, for health data and optional analytics, with your consent, which you may withdraw at any time.
Sharing
We do not sell personal information. We share it only with:
- Service providers that host data, report crashes or process app store purchases on our behalf, bound by contracts to protect it.
- Apple and Google, as needed to process purchases and deliver the apps.
- Authorities, where required by law or to protect rights and safety.
Retention & security
We keep data only as long as your account is active or as needed to provide the Services. When you delete your account, we delete or anonymise your personal data within 30 days, except where the law requires us to keep it longer. Data is encrypted in transit, and access is limited to people who need it.
Your rights
Depending on where you live (including under the UK/EU GDPR and US state laws such as the CCPA), you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent.
To make a request, email [email protected] or use the contact form. We respond within 30 days. You can also complain to your local data protection authority.
Children
The Services are not directed to children under 13 (or the minimum age in your country, such as 16 in parts of the EEA). We do not knowingly collect their data. If you believe a child has given us data, contact [email protected] and we will delete it.
This website
alvixa.fit does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which receives your IP address to deliver them. The contact form does not store anything; it opens your own email app.
Changes & contact
We may update this policy and will change the date at the top when we do. Significant changes will be announced in the app. Questions? Email [email protected].